Signature MRI Service
Our team of experienced MRI Service Engineers are committed to providing exceptional service that protects your equipment investment and maximizes your MRI system’s availability. We maintain a comprehensive inventory of critical system parts to maximize your system’s uptime. Our flexible service plans are designed to meet the unique needs of your site, your equipment, and your budget..
Expert Engineers
Your dedicated MRI Service Engineer works in a collaborative team with a combined 60 years of experience.
Rapid Response
We are fanatical about maximizing your MRI’s availability. Our engineers are geographically optimized to ensure that’s possible.
Full MRI Service
From planning to construction to MRI installation or de-installation, we can handle all your MRI Needs.
Timely Support
Advanced Technology
Automated Remote Magnet Monitoring Service enables improved reliability and operating cost.
Flexible Service Plans
MRI service contracts tailored to fit your budget and meet your clinical needs.
MRI Service Plans
Full Service (Parts, Labor, and Helium)
Maximum protection for MRI systems with minimal risk to customers. This comprehensive coverage provides maximum MRI system availability, predictable fixed costs, and our fastest response times.
Labor Only Coverage
With moderate risk for MRI customers, maintenance and hard-down service is completed during preset business hours. Parts and helium are not included but are available at discounted rates. Typical onsite response time is 4-24 hours, according to Contract terms.
Time & Material Service
Non-contract service is available, however, this carries high risk to MRI customers and often results in extended system downtime and high, unplanned maintenance expenses. Typical onsite response time for off-contract sites is 48-72 hours.
Helium Transfill Service
Liquid Helium is becoming increasingly scarce. MRI facilities should have a contract that ensures supply is available to meet their needs. Facilities that operate outside of a maintenance agreement with and OEM or ISP are never guaranteed supply when its needed.